Frequently Asked Questions

1. What Do I Need To Bring? 
Beneficial – Scan reports as well as other relevant documents.

2. What Do I Need To Wear?
Please make sure you are wearing suitable clothing to all sessions (sports bra, shorts or t-shirts). 

3. Payment Types
We accept both cash and card payments.

4. Cancellations & Re-Scheduling
A 48 hour notice period.

5. Address & Contact
Address – 71-75 Shelton St, Holborn, London, WC2H 9JQ
Email –
Mobile – 07856480320

Our clinic in Covent Garden is a short walk from Covent Garden tube station (Piccadilly line), Holborn tube station (Central & Piccadilly line) and a 10 minute walk from Tottenham Court Rd tube station (Central line) or Charing Cross National Rail station.

6. Appointments & Follow-Ups
The initial consultation will involve a discussion, followed by a physical assessment in order to identify a treatment plan. Referrals to Specialists might also be advised. We recommend regular treatments in order to achieve optimal recovery and long-term progression. Clients may be able to claim physiotherapy sessions through private medical insurance. Please contact us for further information. 

8. Is Medical Acupuncture Hygienic?
Medical Acupuncture is hygienic as the needles are sterile, single-use, as well as disposable. In addition to this, we use approved acupuncture needles for all of our treatments.

9. Does Medical Acupuncture Hurt?
Medical Acupuncture needles are very fine. Some client’s may feel slight sharpness, whereas some might not feel anything.

10. Is Medical Acupuncture Safe?
Our team of specialists are trained and therefore in the hands of a professional, Medical Acupuncture is safe. Blood donors may have to wait 3-6 months after treatment. Pregnant client’s should only have Medical Acupuncture after 12 weeks. In addition to this, please see below a list of side effects you may or may not experience.

11. What Side Effects May I Experience?
• Acute Discomfort
• Tiredness, Relaxation, and Pain (within the first 24 hours post treatment)
• Bruising
• Temporary Worsening of Symptoms
• Fainting
• Onset of Migraines & Headaches (if you suffer from these regularly)

We are registered with private medical insurance companies which will cover the full cost of all sessions. If your insurance is not listed above, please contact us as this is not the full list.